The traveler is looking for authenticity, for the aroma of Arabic coffee with cardamom, distinctive Arabic colors, comfort and hospitality, of course… Who honors his guest like the Arabs!
From the enchanting beauty of Petra, the fragrance of the Jordanian forests, and the generosity of the Bedouin houses… the authenticity of the Jordanian history, starting with the northern plains and its olive groves, passing through the mosaic colors that embellish the center of the country and ending with the pride of southern homes and the loftiness of its mountains… ORYX Hotel set out to embody the Jordanian hospitality.
The Oryx, the animal and national symbol of the Kingdom of Jordan, has long been sung by poets and Arabs.. A distinctive and beautiful deer distinguished by its white color and wide black eyes… From Wadi Rum, Aqaba and Petra…
From the dust of this land, the Oryx tells us the story of time and place.
Because it is the oryx, in which poetry was spoken and songs were written for… Because it is the oryx, it is the stray of every traveler.
Jordan takes the Arabian Oryx as an animal and a national symbol. The Arabian Oryx is considered one of the most beautiful and important animals that live in Wadi Rum, Aqaba. It also means in Arabic dictionaries white stones or the sun and luminous planets, due to the beauty of the oryx and its pure white color.ORYX Hotel… Designed for you.
Service quality in the hospitality industry becomes one of the most important factors for gaining a sustainable competitive advantage and customers’ confidence in the highly competitive marketplace, and therefore service quality can give the hospitality industry a great chance to create competitive differentiation for organizations.
A successful hotel delivers excellent quality service to customers, and service quality is considered the life of the hotel.
Happy customers are loyal customers. In addition to the fact that it is significant for we to offer heavenly service, however magnificent products too.
The most important concept of customer satisfaction is accepted all around the world is the expectancy disconfirmation theory. This theory was presented by Oliver, he said that satisfaction stage is the resultant of the distinction between anticipated and supposed performance.
Customer satisfaction is a psychological concept that involves the feeling of well-being and pleasure that results from obtaining what one hopes for and expects from an appealing product and/or service. Customer satisfaction definition is based on the expectation disconfirmation point of view!